Salesforce Apex Programming
Salesforce is the world's #1 Customer Relationship Management (CRM) platform, powering customer interactions for over 150,000 companies worldwide, from Fortune 500 giants to fast-growing startups. Behind Salesforce's sleek user interface lies Apex: a strongly typed, object-oriented programming language designed specifically for execution on the Salesforce Multi-Tenant Cloud. In this course, you will learn Salesforce Apex programming from absolute zero—no prior coding experience required! You will write your first script in the Salesforce Developer Console, master Apex data types and collections (Lists, Sets, Maps), manipulate Salesforce records using SOQL (Salesforce Object Query Language) and DML (Data Manipulation Language), build automated Apex Triggers, enforce enterprise Governor Limits best practices (bulkification), write robust unit test suites, and build a production-grade enterprise application: an Automated Customer Support & Case Escalation System.
DevOps Intensive
Curriculum Outcomes
Sign up for a free Salesforce Developer Org and navigate the Developer Console
Write and execute Anonymous Apex code to manipulate variables, strings, and numbers
Master Apex collection types: Lists for ordered items, Sets for unique values, and Maps for key-value lookups
Write control flow statements (if/else, switch) and loops (for, while, do-while)
Query Salesforce database records using SOQL (filtering, relationships, aggregate functions)
Perform database CRUD operations safely using DML (insert, update, upsert, delete)
Understand Salesforce Governor Limits and write bulkified, multi-tenant safe Apex code
Design Apex Classes, Methods, Constructors, and apply Object-Oriented Programming (OOP) concepts
Build automated Apex Triggers (before and after events) following the Trigger Handler Pattern
Write comprehensive Apex Unit Test Classes with `@isTest` and `System.assertEquals` to achieve 75%+ test coverage
Build and deploy an Automated Customer Support & Case Escalation System capstone project
Modules
Step-by-step masteryIntroduction to Salesforce & Apex Basics
Every expert enterprise cloud developer started by running their very first script. In this module, you will discover what Salesforce CRM is, how the Salesforce Multi-Tenant Cloud operates, and why Apex is the core language powering enterprise automation worldwide. You will set up your free, lifetime Salesforce Developer Org and launch the built-in Developer Console. You will write and run your first Anonymous Apex code, read execution Debug Logs, master primitive data types (Strings, Integers, Decimals, Booleans, Ids, Dates), and learn how to manipulate text, numbers, and dates. Finally, you will apply everything learned in this module to build a practical Lead Scoring Calculator project.
Control Flow & Apex Collections
A script that performs the exact same action every single time cannot handle dynamic business requirements. Control flow and collections give your Apex applications decision-making intelligence and data organization. In this module, you will write conditional decision trees using if, else if, else, and modern Apex switch logic. You will learn counter-based for loops, list-iteration loops, and while loops to repeat operations cleanly. You will master Apex collections—ordered Lists, unique Sets, and fast key-value lookup Maps—and handle runtime errors safely using try, catch, and finally blocks so your code fails gracefully instead of crashing. You will finish by building an Automated Account Tiering & Categorization System project.
Database Operations with SOQL & DML
Data is the lifeblood of every Salesforce application. In this module, you will unlock the real superpower of Apex: interacting directly with the Salesforce cloud database. You will learn SOQL (Salesforce Object Query Language) from scratch to query Account, Contact, and Opportunity records, traverse child-to-parent and parent-to-child relationships, and perform summary aggregate calculations. You will master DML (Data Manipulation Language) statements (insert, update, upsert, delete, undelete) to perform database CRUD operations. Crucially, you will master Governor Limit Bulkification—the cardinal rule of Salesforce engineering that ensures your code handles thousands of records efficiently without exceeding multi-tenant caps. You will put this to work in a practical Automated Opportunity Discounting & Bulk Update project.
Apex Triggers & Classes (Object-Oriented Programming)
Real-world enterprise applications require permanent, reusable code and automated database listeners. In this module, you will step into Object-Oriented Programming (OOP) by creating permanent Apex Classes, constructors, and static utility methods. You will build automated Apex Triggers that fire on before and after database events, inspecting runtime context variables (Trigger.new, Trigger.oldMap, Trigger.isInsert). You will master the industry-standard Trigger Handler Pattern to decouple traffic routing from business logic, and you will learn how to write automated Apex Unit Tests (@isTest, System.assertEquals) to achieve Salesforce's mandatory 75%+ code coverage requirement for production deployment. You will consolidate these skills by building an Automated VIP Case Routing Trigger project with 100% test coverage.
API Integration in Apex Programming
No enterprise cloud application exists on an isolated island. In this module, you will learn how to connect Salesforce with third-party web platforms using Application Programming Interfaces (APIs). You will learn HTTP methods (GET, POST), JSON data serialization and deserialization, and how to execute outbound HTTP callouts using HttpRequest and HttpResponse. You will build custom inbound REST web services using @RestResource, @HttpGet, and @HttpPost to allow external systems to create and read records in Salesforce. You will master executing automated background callouts on record changes using @future(callout=true) triggers, secure authentication with Named Credentials, and wire callout methods to custom UI buttons using @AuraEnabled. Finally, you will build an Automated External Payment Gateway & Inventory Sync project and write mock callout unit tests using HttpCalloutMock.
Capstone Project - Automated Customer Support & Case Escalation System
In this final capstone module, you will synthesize every concept learned across the entire course to design, build, test, and deploy a production-grade enterprise application: The Automated Customer Support & Case Escalation System. You will draft the technical architecture and data schema, build a core Service Class that calculates SLA target resolution dates and queries parent account tiers in bulk, implement a lightweight Master Trigger and Handler framework, and write a comprehensive Unit Test Suite to achieve 100% code coverage. This capstone project serves as a portfolio piece demonstrating your capability to engineer production-ready Salesforce Apex solutions.